The SAP Sales Cloud solution is “Software as a Service” (SaaS) cloud offering from SAP. It streamlines and automate critical sales processes and thereby empowering sellers with insight & wise recommendations. A ﬂexible automated complete end-to-end platform of sales & service cycles, centralized and user-friendly medium for sales field-force.
The solution combines easy management of all interactions, collaboration, social selling channels, insight & relationship with prospective customers and existing customers suiting both business models whether B2B and B2C, making it the seamless well-tuned blended industry solution. SAP C4C focuses on an improved and easy user experience that is based on the Fiori design principles.
Boost sales effectiveness with recommendations customised to each opportunity and intelligent automation of labor-intensive tasks, such as interaction capture.
Make every interaction count on any device. Real-time Manage activities & engage with customers, with offline performance tracking.
Empower sellers to be trusted advisors and create lasting relationships with a full view of every customer interaction, social insights, and selling guidance
Engage & connect with customers in a personal and meaningful way, with instant access to back-office data and a complete view of all customer information.
Add contacts, update records, and discover new opportunities automatically. Serve as a trusted advisor with AI recommendations personalised to each deal